Zumper

As a Product Designer at Zumper, the largest apartment rentals startup, I worked closely with product, engineering, growth, marketing, and sales to ship numerous projects across renter and landlord products. Here's a fraction of what I worked on.

  • 2018 – 2019
  • San Francisco
  • Manager: Nico Rattazzi, Head of Product
  • Research, UX Design, Prototyping, Visual Design

Building detail page

Collaborators: Nico Rattazzi // TaeHoon Yoon // Woody Anderson // Tanguy Le Louarn

Goal

Increase conversions to apartment building detail pages, and debut an apartment units data model.

Outcome

We shipped three iterative versions, increasing conversion rate by 33% from an older design that converted better than the existing design, eliminating a painful experience of unstable interactions, and simplifying our frontend code.

Building detail page of Zumper.com on iPhone SE.Building detail page of Zumper.com

Monetized list view cards

Collaborators: Nico Rattazzi // TaeHoon Yoon // Grady Kuhnline // Tanguy Le Louarn

Goal

Design a listing card that would get partners interested in promoting their listings with a more prominent presentation.

Outcome

Successfully shipped, sold to partners, and created a new revenue stream, while maintaining a user-friendly browsing experience.

Monetized list cards in search results view of Zumper.com

Map-List search results

Collaborators: Jacqueline Angel // Nico Rattazzi // TaeHoon Yoon // Tanguy Le Louarn

Goal

Eliminate inconsistencies, repair broken layout at certain breakpoints, and clean up visual design of individual listings in the core search results view.

Outcome

Product Designer Jacqueline Angel and I collaborated and converged on a polished design that addressed all edge cases.

Listings in search results view of Zumper.com

Mini listing cards

Collaborators: Nico Rattazzi // Grady Kuhnline

Goal

Address several UX pain points of summarized listing cards that are shown throughout the homepage, detail pages for similar listings, and city pages.

Outcome

My redesign restored broken layouts, fixed illegible text and buttons, and stripped out unnecessary information, under a unified and adaptive design.

Mini listing cards on Zumper.com

Nearby points of interest map

Collaborators: Nico Rattazzi // Johnny Tsai // Keith Lee // Joseph Jensen

Goal

Upgrade the native apps' barebones map to bring it closer to feature parity with the web version.

Outcome

The iOS and Android map streamlines our web version with a more focused, one-at-a-time category viewing experience. I compromised a lot to arrive at a good user experience while minimizing engineering time and effort.

Search by drawing

Collaborators: Nico Rattazzi // Grady Kuhnline // Woody Anderson

Goal

Bring PadMapper's ability for people to search within custom boundaries drawn directly on the map to Zumper's Map-List search results view.

Outcome

I used analytics from PadMapper to design a more intuitive and simplified version of the draw tool.

Search by drawing on Zumper.com

Zumper Pro listing creator

Collaborators: Nico Rattazzi // Tetsuji Ono // Nicole Caballero

Goal

Add the oft-requested ability for Zumper Pros (landlords, property managers, etc.) to upload floor plan images to their listings.

Outcome

Keeping in the existing Pro product style, I used existing components to add a floor plan image uploader, while redesigning the floor plan editor for future scalability of additional data inputs.

Zumper Pro listing creator.